Nexcess was a managed WordPress and WooCommerce hosting provider, acquired by Liquid Web in 2019. Its managed WordPress product is now sold under the Liquid Web name: nexcess.net has redirected to liquidweb.com since October 2025, according to Internet Archive captures, and the plans are bought on liquidweb.com. The Nexcess name is still in use: nexcess.com now sells managed cloud infrastructure, and the help docs for the WordPress platform live at docs.nexcess.com.
The current entry plan is Liquid Web’s Pro WordPress: one site, 50,000 monthly visitors, $19/month billed monthly or $17.10/month billed annually. Mailboxes are not part of it. Nexcess’s own Managed WordPress documentation says the platform “does not include email hosting by default”, and it tells operators to send A transactional email is the automated message a WordPress site sends in response to a single user action – a password reset, an order confirmation, a form receipt – addressed to the user who triggered it. Read full reference → through an external SMTP service rather than the server’s default mail function.
See the Liquid Web entry for the full assessment.
Migration notes
If you are a current Nexcess customer: the Nexcess docs point to sites-portal.nexcess.com for plan management, including the Email screen where local mail delivery is switched on or off. If your site has been sending through PHP mail() without a plugin, read the Liquid Web entry before relying on that path; Nexcess’s guidance is to configure an SMTP service instead.
If you found this page looking for Nexcess email documentation: the current pages are 
Nexcess Managed WordPress Email Management for the platform’s position on mailboxes and transactional mail, and configuring DNS records in the Client Portal for SPF.
New managed WordPress plans are sold on liquidweb.com as Pro WordPress (from $19/month) and Elite WordPress (from $29/month), each in 50k, 150k and 400k monthly-visitor tiers. The older plan names, including Spark, are no longer on sale.
Corrections
- 2026-10-21: an earlier version said Nexcess and Liquid Web managed WordPress plans bundle email accounts and route
wp_mail()through a platform relay. The mailbox claim came from a 2020 Liquid Web announcement misread as a 2025 change; the relay claim had no vendor source. Nexcess’s current documentation says mailboxes are not included and recommends an external SMTP service for transactional mail.